What guarantees that I will receive my purchase?

As with any formal purchase, when you place your order you will receive your sales note that verifies the transaction you made with our company. After receiving your payment, we will share the tracking guide with you via WhatsApp so that you can track your shipment and be sure that it is already traveling.

Is shipping free?

No, all shipments have shipping charges. Standard shipping is $20 (2 to 4 business days). Express Shipping $50 (1 or 2 business days). *Express shipping does not apply to “extended areas”. Check our terms and conditions.

What is the status of my order?

All orders will receive an email containing your tracking number as soon as your order has shipped. If you did not receive an email, please check your spam folder. If you are still not receiving the email, drop us a line at sales@disposablebrand.com or Contact Us. We’ll get back to you with the status of your order.

My product arrived but it doesn't work, what do I do?

Make sure you have followed all instructions for use properly. If you think it is a problem due to a factory defect or origin, contact us to offer you an exchange, return or a solution to your problem.

I've already placed my order, now what?

Wait for our message via Email or SMS, we will write to you to confirm the existence of your order and your delivery information. If we receive your payment before 2:00 pm, the order could be sent the same day so that it reaches you as quickly as possible.

They are original?

We do not sell piracy. Please rest assured that all our products are new and authentic. Depending on the brand, they come with authenticity holograms, warranty seals, QR codes, laboratory tests, batch number, expiration date, etc.

Shipping Questions

How long will delivery take?

Please allow 3-5 business days for the package to arrive. If you do not receive your order within 10 days, please reach out to our Customer Care team.

What states do you deliver to?

Other than Amanita Muscaria, HHC, and CBD, where you can place an order from anywhere in the U.S., your access to Delta-8, Delta-9, THC-P, and Live Rosin is left up to the discretion of the state you live in.

Is my package shipped discreetly?

We get it, it’s a bad look to receive a package with the box screaming to the world what you ordered. Rest assured, our shipping is discreet.

How long will it take to process my order?

Please allow 24-48 hours for our Warehouse & Distribution team to process your order. Once processing is complete, expect an email containing your tracking number.